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What our clients say

"Claims notifications are being handled in a fraction of the time."

Martin Ashfield, head of commercial property claims, AXA

Instruction Process

Our 'instruction process' module provides a portal where you can share instructions with your suppliers, and track the full lifecycle, step by step, for each insurance claim.

Simply complete the information about the insured, the policy, the incident, the broker, and so on, and it’s there instantly, all in one place. Or, if you find it easier, you can import the information directly from the insurer’s system. Our claims fulfilment software is a flexible system and handles the specific needs of different insurers with disparate claims systems.

Save time

Our claims fulfilment software is designed to save you time. It uses validated entry fields and drop-down lists so you can enter data quickly and accurately.

Improve quality

It's easier to process a claim when you have all the information you need to hand. Our module lets you mark certain data fields as mandatory, and attach documents, images or notes to each instruction, so everyone involved has instant access to all the information they need – in one place.

More info

For more information about our 'instruction process' services and our other claims fulfilment software, please contact us.